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Could your clients prove their exports left the country 6 months ago?

Most can’t. And if HMRC asks, that’s a problem for them — and for you.

Port closes the export compliance gap, and gives you a new revenue line.

Book a 15-Minute demo

The records your clients think someone else is keeping

Your exporting clients rely on their carrier to hold proof that goods left the UK. Most carriers, including the large ones like UPS and DHL, don’t retain that documentation beyond six months.

HMRC can request proof of export going back four years. That’s a three-and-a-half-year gap where your client has no records and no way to reconstruct them. Most businesses don’t find out until someone asks for the paperwork.

6 mth

Typical carrier record retention

4 yr

HMRC can request proof of export

3.5 yr

Gap with no records and
no way to reconstruct

When the records aren't there

Retrospective VAT liability

If an exporter can’t prove goods left the UK, HMRC can disallow the VAT zero-rating. VAT becomes payable on every export that can’t be evidenced. For a business exporting regularly, that adds up fast.

Penalties and interest

HMRC can apply penalties for careless or deliberate inaccuracies, plus interest on unpaid VAT from the date it was originally due.

The accountant's exposure

If an exporting client gets caught without records, the question they’ll ask is: “Why didn’t someone tell me I needed to keep these?” That question is usually aimed at their accountant.

PORT fixes this

Port lets UK businesses file their own export customs declarations through a simple online form with a direct digital link to HMRC. Every declaration is timestamped, stored permanently, and searchable. The compliance record builds itself as part of the client’s normal workflow.

Simple 4-step form

Your clients file their own export customs declarations online. No freight forwarder, no customs broker, no specialist knowledge needed. Any staff member can do it.

Direct HMRC link

Declarations go straight to HMRC through a live digital connection. No manual uploads, no waiting around.

Permanent record

Every declaration is stored and searchable by date, destination, or product. The audit trail your client needs for a VAT inspection, built automatically.

Flat fee, no subscription

Clients pay per declaration. No licence fees, no monthly commitments. Free to create an account.

Optional expert review

If the client wants a second pair of eyes on a declaration before submitting, a compliance expert can review it for a small additional fee.

What's in it for you

Think of it the way you think about cloud accounting. You don’t do the client’s bookkeeping for them. You set them up on a system that captures everything as it happens, so the records are there when you need them. Same principle, applied to export compliance.

Port gives you a new revenue line, a proactive conversation with every exporting client, and a compliance risk taken off your list.

1

Identify the gap

Ask your exporting clients whether they can produce proof of export going back four years. The answer tells you everything you need to know.

2

Recommend Port

Position Port as the system that closes the compliance gap. The client uses it day-to-day. You have peace of mind that the records exist.

3

Charge for the setup

The initial configuration is a consultancy engagement you can bill for: EORI number, VAT number, power of attorney, account setup. A new revenue line built on advice you’d be giving anyway.

4

No ongoing admin

Once the client is set up, Port runs without your involvement. You don’t need to touch it. The records are just there when you need them.

Who’s behind PORT?

Port is powered by ExportDocuments.co.uk, a trade name of Pincvision UK Ltd. Pincvision is a Dutch compliance company with over two decades of experience in trade compliance and export documentation across Europe. They hold Authorised Economic Operator status, recognised by HMRC as meeting the highest standards of customs compliance and security.

20+

Years in trade compliance

9.2

Review score on Kiyoh

Direct

Digital link to HMRC

EU-based

Support team available by phone & email

15 minutes is enough

If you have clients who export from the UK, there’s a good chance they have a compliance gap they don’t know about. A short call is enough to walk through how PORT works, what the setup involves, and whether it makes sense for your client base.

No pressure, no pitch. Just a conversation about a risk that’s probably sitting in your client list right now.

Lee McMahon

MD, ExportDocuments.co.uk

Book a 15-Minute demo with us